Privacy Policy
Effective January 1, 2026
M&K South Bend Concrete & Masonry, southbendconcreteandmasonry.com, projects@southbendconcreteandmasonry.com
Who this policy covers
This policy explains how M&K South Bend Concrete & Masonry, a masonry contractor in South Bend, IN, handles the information you share with us through this website, and what we collect when you visit it.
It applies to every page on this site, starting with our home page. It doesn't cover other websites we link to, so check their own privacy policies before you share anything with them.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That usually means your name, phone number, email address, the address of the job and a description of the work, plus any photos you choose to send.
When you call or text us at (574) 213-0235, we keep your number and any notes we take about your project so we can follow up.
When you browse the site, some details are collected automatically, such as your device and browser type, your general location based on your IP address, the pages you visit and the site that sent you here. We don't use this to find out who you are.
Cookies and analytics
Cookies are small files your browser stores so a site can remember a visit. We may use them, along with analytics tools, to count visitors and see which pages people find useful, so we can keep the site clear and working.
You can block or delete cookies in your browser settings at any time. The site will still work for reading pages and sending us a request if you do.
How we use your information
We use what you send us to answer your request, set up a visit, give you a quote, do the work and handle any questions about the job afterward.
We also use general visit data to fix problems on the site and make it easier to use.
We don't sell your personal information, and we don't rent or trade it to anyone for their own marketing.
Who we share it with
We share information only with the companies that help us run the business, such as the service that hosts our contact form, our website and analytics providers, and our phone and email services. They get only what they need to do that job for us.
We may also share information when the law requires it, to protect our rights or safety, or if the business is ever sold or reorganized.
How long we keep it
We keep your contact details and project notes for as long as we need them to give you an estimate, finish the job and answer questions about the work later on.
Some records, like invoices, we keep longer because tax and business record rules require it. When we no longer need information, we delete it or make sure it can't be tied back to you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we're required to keep something, and we'll tell you if that's the case.
If we ever send you messages you don't want, you can ask us to stop and we will.
Depending on the state you live in, you may have other privacy rights under state law, and we'll honor those requests too.
This site isn't meant for children under 13, and we don't knowingly collect information from them. If you think a child has sent us information, let us know and we'll delete it.
How we protect your information
We limit who on our team can see your information and use trusted providers to store and send it.
No website or online service is completely secure, so please don't send sensitive details like bank or card numbers through the contact form.
Changes to this policy
We may update this policy when our tools or the law change. The current version is always the one posted on this page, and continuing to use the site means you accept it.
How to reach us about your privacy
If you have a question or concern about your information, or want to make one of the requests above, send it through our contact page or call (574) 213-0235. We'll look into it and get back to you.
You can learn more about who we are on our about page.